Responsible Gaming
Gaming Should Be Entertainment
At Mystake, we're committed to promoting responsible gaming. Gambling should always be viewed as a form of entertainment, not as a way to earn money or solve financial problems. It's important to gamble only with money you can afford to lose and to set strict limits on your spending.
If you find yourself struggling with your gambling habits, please reach out for support immediately. Help is available, and it's never too late to seek assistance.
Age Verification
Mystake is only available to individuals aged 18 years and over (or the legal gambling age in your jurisdiction). By accessing our site, you confirm that you meet this legal requirement.
We take age verification seriously and reserve the right to request proof of identity at any time.
Warning Signs of Problem Gambling
Please be aware of the following warning signs that may indicate problem gambling:
- Spending more time or money on gambling than intended
- Chasing losses by gambling with increasing amounts of money
- Hiding gambling activity from family, friends, or partners
- Gambling to escape stress, anxiety, or other negative emotions
- Borrowing money to gamble
- Neglecting work, studies, or relationships due to gambling
- Feeling irritable or anxious when unable to gamble
- Lying about the amount of time or money spent gambling
- Failed attempts to cut back or stop gambling
- Using gambling as a solution to financial or personal problems
If you recognize any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools and Controls
Mystake provides several tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly).
- Loss Limits: Control the maximum amount you're willing to lose over a set period.
- Reality Checks: Receive periodic reminders during your gaming session about how long you've been playing and how much you've spent.
- Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access for a period you choose.
- Account Closure: Permanently close your account if you wish to stop gambling altogether.
These tools are available in your account settings. We encourage you to use them to maintain control and enjoy gaming responsibly.
Support Organizations
If you need help, numerous organizations provide free, confidential support:
United Kingdom
- GamCare – Free support and counselling for problem gambling
www.gamcare.org.uk
Phone: 0808 8020 133 (free, confidential, 24/7) - GamStop – National self-exclusion scheme for online gambling
www.gamstop.co.uk
Excludes you from all UK-licensed online gambling operators - Gamblers Anonymous – Support groups and peer assistance
Phone: 0207 384 3040
International Support
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
All support services are confidential and available to anyone who needs assistance, regardless of whether they use Mystake.
Seek Help Today
If you believe you may have a problem with gambling, please reach out for support immediately. There is no shame in asking for help, and trained professionals are available to assist you at no cost.
Remember: gambling problems are treatable, and recovery is possible with the right support. Contact GamCare, GamStop, or another organization listed above to begin your journey towards responsible gaming or recovery.